Shipping Information
SHIPPING FAQS
Free Shipping offers available in USA only
Can you make sure you send my hat in a box, not in a bag?
Of course, that is what we do anyway! We pack all our caps and hats in boxes so as to protect them from bending and any damage. Beanies and "soft" items are shipped in mailing bags.
How do I get Combined Shipping?
Great question and the one that is most commonly asked. Add all items to your cart using the
ADD TO CART button on the product page and check out all items together at one time.
International Customers:
Most products shipped to the following countries will be duty-free to customers, and duty will be paid by Casaba Shop: Australia, New Zealand, Austria, Belgium, Denmark, France, Germany, Italy, Ireland, Netherlands, Spain, Sweden, UK, Mexico, Canada.
Some product exclusions will apply, and the recipient will pay local duty and customs costs.
Most items shipped internationally are calculated by weight. Add all items to your cart using the ADD TO CART button on the product page.
The total weight will be calculated accordingly.
Items under 4lbs are typically shipped to US First Class International.
Items more than 4lbs are shipped US Priority Mail International.
Most wholesale orders are typically sent via UPS in the US and internationally through USPS.
Tracking Numbers
You will automatically receive your tracking number once your order is processed.
Track USPS items at https://www.usps.com/
Track UPS packages at: https://www.ups.com/
We ship with tracking numbers for all domestic US packages and also for international packages where USPS offers that service.
A note about tracking numbers for USPS. They are NOT always real-time. We drop off or have packages picked up daily to USPS, but their scans can often show up late, so don't panic if you don't see tracking activity like this screenshot:
Shipping and Handling Time Frame
It can take 2 - 10 days for items to be delivered in the US.
Customers receive most orders within 3 - 5 days!
It can take 2 - 8 weeks for items to be delivered internationally.
Orders placed by midnight are typically processed the next business day (Mon-Fri) and shipped out that day or the following business day - so please bear in mind a 1 to 2 business day handling period.
Note: Orders placed on Friday after 7 am PST will be processed on Monday and shipped either on Monday or Tuesday, depending on the volume of orders.
Weekends - We do not ship on weekends. Holidays - We follow all US postal holidays.
International customs and fees and import duties are the responsibility of the customer. We do not mark items as gifts or undervalue them, except most products shipped to the following countries will be duty-free to customers, and duty will be paid by Casaba Shop: Australia, New Zealand, Austria, Belgium, Denmark, France, Germany, Italy, Ireland, Netherlands, Spain, Sweden, UK, Mexico, Canada. Some product exclusions will apply, and the recipient will pay local duty and customs costs.
If you want expedited shipping on an item, please Contact Us.